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Stuff We Get Asked A Lot

Help Center

Welcome to the Obianuju Fashion Help Center. We’ve compiled some of our customers’ most frequently asked questions into one easy-to-access place. Check them out below - maybe you’ll have the same question that was on somebody else’s mind. Should you have any other issue that we may have missed, don’t hesitate to reach out.

How do I take my measurements?

Bust: Making sure the tape is parallel to the floor, measure the largest part of your bust. If you will be wearing a bra with your garment, please have the exact bra on before you measure.

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Waist: Making sure the tape is parallel to the floor, measure the smallest part of your waist. Usually a couple of inches above your belly button. 

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Hips: Making sure the tape is parallel to the floor, measure the fullest part of your hips.

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All your measurements should be snug, but not tight. 

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How long will it take for me to receive my garment?

Our processing time is 10 -15 business days, not including weekends or holidays.

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***RUSH ORDERS***

Please contact us immediately.

Fee: $50 (you have until the garment has been received to pay this fee.)

Rush Order Processing Time:  4-8 Business Days.

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Our domestic (US) shipping time is 1-3  business days.

*International shipping time is 6 - 10 business days.

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All shipping is FREE, courtesy of Obianuju Fashion.

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What is your return policy?

Because we are a custom made boutique, each item is made specifically for one person, we cannot accept returns. 

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All sales are final, but please do not hesitate to contact us - info@ObianujuFashion.com

Can you create a custom design for me?

To book Obianuju to design a garment especially for your event, please send an email to info@ObianujuFashion.com including measurements of your bust, waist, hip, height, and details of your occasion (prom, wedding reception, honeymoon, vacation, birthday, graduation, etc). Custom designs start at $500 and are non-refundable. Please have all requests submitted no less than 20 business days prior to your event.

FAQ: FAQ
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